TEM — A New Definition of Companionship

HOGOTEM — Where Companionship Finds Meaning!

We designed the TEM and its mechanism to appreciate our customers. Anyone who has a TEM each month receives an internal credit called TEMPAS that can be used to purchase the goods or services they need from HOGOTEM.

tem and tempas are created solely to support, encourage, and accompany customers and have no financial or capital value.

What is a TEM?

After requesting, authenticating, and approving hogotem, each customer receives a tem for free and on loan in the same month. (We call this customer the TEMDAR)

1. tem cannot be bought, sold, or transferred.
2. tem is not distributed based on the amount or number of purchases made by the customer. (Each customer can only have one tem per month)
3. The tem is automatically returned to hogotem at the end of each month.

What is a TEMPAS?

A tempas is an internal credit for purchasing goods or services from hogotem and is only given to customers who have had a tem in the previous month.

1. The tempas is determined based on financial conditions and is the same for customers with a tem. (It is not a fixed obligation with a specific amount and does not create a right of claim for the customer)
2. tempas are notified and added to the customers account before the 15th of the following month.
3. tempas are not money, so they cannot be cashed out and cannot be sold, transferred or inherited.
4. tempas that are not used for more than a year are automatically deleted.

Right to change the rules

To provide better services, HOGOTEM can change the rules and implementation method of this mechanism. Notification is always done through the website www.hogotem.ir or the official channel on EITA and Telegram to the @hogotem ID.